DM // Appointment Setter

Your job is to start conversations with potential clients and guide them toward booking a call with our team.

You'll manage Instagram and Facebook , respond to leads quickly, and follow a proven conversation process to qualify people and book them into our calendar.

You won't be selling directly - your focus is connection, qualification, and booking quality calls. You'll be speaking with women interested in losing weight in a realistic, sustainable way.

Key Responsibilities
Managing inbound Instagram and Facebook ----------
Responding to new messages within 15–40 seconds during your shift
Starting conversations with followers, likers, commenters, and warm leads
Qualifying potential clients using our scripts and framework
Booking 2+ qualified calls per shift
Re-engaging old or inactive leads
Logging clear notes and tagging leads in GoHighLevel (CRM)
Keeping the pipeline organised and up to date
Sharing simple weekly reports on conversations and bookings

Requirements
1. Must have a minimum of 12 months' experience as a DM Appointment Setter for an online coach, coaching business, or online service-based business (this is non-negotiable).
2. Must have experience booking sales calls—not just answering customer service enquiries or providing admin support.
3. Can provide previous booking results, KPIs, or performance metrics.
4. Fast typing speed and natural written communication.
5. Able to follow scripts while keeping conversations authentic and personalised.
6. Highly organised and detail-oriented.
7. Reliable, proactive, and consistently shows up for scheduled shifts.
8. Near-native written English without relaying on AI (this will be tested)
9. Must have a computer running Windows 11 (minimum requirement) and a stable, high-speed internet connection.
Tools

Experience with the following:

Instagram & Facebook Meta Business Suite
GoHighLevel
Calendly
Google Sheets
Bonus if you have experience with:
ManyChat
Health, fitness, or online coaching businesses
Schedule

We're currently hiring for:
Part-Time (Weekends)

Saturday & Sunday - If this schedule doesn't work for you, please don't apply.

9:00 am – 1:00 pm AEST
6:00 pm – 11:00 pm AEST

Please do not apply if you do not have previous appointment-setting experience for an online coach or coaching business. This role is not suitable for applicants with only customer service, virtual assistant, or administrative experience.