Sales & Administrative Assistant

Company: Cougartron Inc. (USA)

Job Type: Full-time (Remote), Independent Contractor

About Cougartron
Cougartron supplies specialist weld-cleaning equipment to welding companies through a global dealer network. Learn more at ---------- .

Job Description
We are looking for a highly organized, adaptable, and reliable Sales and Administrative Assistant to join our USA sales team. In this role, you will be part of a dynamic team responsible for supporting our sales, marketing, and customer service efforts. Your work will be critical in ensuring our CRM system (Zoho) is accurate, up to date, and effectively supports our business strategies.

Responsibilities
CRM Management: Manage and maintain our CRM system (Zoho), ensuring all data is accurate, up to date, and maintained to a high standard.
Lead Research: Conduct detailed lead research to support our sales and marketing efforts. This includes identifying potential leads, researching company and contact information, and updating the CRM system accordingly.
Administration: Manage the sales team's inboxes and calendars, ensuring appointments, communications, and schedules are well organized.
Communication: Liaise with various departments to ensure CRM and administrative tasks are completed efficiently. Communicate updates, changes, and issues related to the CRM system as needed.
Customer Service: Provide exceptional customer support through phone, email , and chat while maintaining a high level of professionalism and customer satisfaction.
Order Entry: Accurately enter and process customer orders in the system.
Data Entry: Enter data quickly and accurately while maintaining the integrity of our CRM system. Fast and accurate typing is essential for this role.

Qualifications
Experience: At least 2 years of experience in a similar role, with a strong focus on CRM management (preferably Zoho) and lead research.
Communication Skills: Excellent written and verbal communication skills, with the ability to communicate effectively with team members at all levels of the organization.
Research Skills: Proven ability to conduct detailed and accurate research.
Education: A bachelor's degree is preferred.

Note: This position requires a high level of attention to detail, excellent organizational skills, and the ability to manage multiple tasks simultaneously. You should also be comfortable asking questions whenever instructions or processes are unclear, so tasks are completed correctly the first time.

Thank you for your interest in Cougartron. We look forward to receiving your application!