NDIS Admin & Invoicing Virtual Assistant (Astalty Experience Required)

We're looking for an experienced NDIS Admin & Invoicing Virtual Assistant to join a growing Australian NDIS provider. If you have hands-on experience with Astalty, strong knowledge of NDIS invoicing, and enjoy providing accurate administrative support, we'd love to hear from you!

What You'll Do
Set up and maintain participant profiles in Astalty.
Manage and process NDIS invoices.
Ensure invoices are accurate, submitted on time, and properly tracked.
Maintain and update participant records.
Assist with general NDIS administration.
Monitor and resolve invoicing discrepancies.
Support the business owner in improving administrative processes.
Maintain accurate documentation and data entry.
Provide day-to-day operational and administrative support.

What We're Looking For
Minimum 2 years of experience in an NDIS Administration or similar role.
Hands-on experience using Astalty (essential).
Strong understanding of NDIS invoicing and participant administration.
Excellent attention to detail and organizational skills.
Strong written and verbal English communication skills.
Excellent data entry and administrative abilities.
Ability to work independently with minimal supervision.
Professional, reliable, and proactive attitude.

Highly Regarded
Previous experience supporting an Australian NDIS provider.
Experience with bookkeeping or financial administration.
Ability to identify opportunities to improve administrative workflows.

Benefits
Permanent work-from-home
Day shift
HMO after 3 months once matched with a client
Salary

???? ?30,000–?50,000/month (depending on skills and experience)

To help us shortlist qualified applicants, please answer the following questions in your application:
How many years of NDIS administration experience do you have, and how long have you been using Astalty?
What tasks have you completed in Astalty? (e.g., participant setup, service bookings, invoicing, claim submissions, reporting, etc.)
Please describe your experience with NDIS invoicing and resolving invoice discrepancies.
Besides Astalty, which other NDIS software have you used? (e.g., Brevity, ShiftCare, Lumary, Careview, MYP, Splose, etc.)

If you have the experience we're looking for, we'd love to hear from you! Please submit your updated CV along with your responses to the screening questions above.