Business Development Manager

Your mission is to identify prospective healthcare practices, engage decision-makers, build relationships, overcome initial objections, qualify opportunities, and convert prospects into booked demonstrations for our sales consultants.

You will become the first impression of Practicare and play a critical role in our sales growth.

Key Responsibilities

Prospect Research

• Identify Australian medical practices that fit our ideal customer profile.
• Research Practice Owners, Practice Managers, and key decision-makers.
• Build and maintain high-quality prospect lists.

Lead Engagement

• Contact prospects through phone, email , LinkedIn, and other communication channels.
• Introduce Practicare and clearly communicate its value.
• Build rapport and establish trust with decision-makers.
• Ask discovery questions to understand current challenges.
• Handle common objections confidently and professionally.
• Nurture prospects through multiple follow-ups.

Lead Qualification & Conversion

• Qualify leads based on agreed sales criteria.
• Move prospects through the sales pipeline.
• Convert interested prospects into booked product demonstrations.
• Ensure appointments are confirmed and attended.
• Follow up with no-shows and inactive prospects.
• Maintain a healthy and active sales pipeline.

CRM Management

• Keep all prospect interactions updated in the CRM.
• Track communications, follow-ups, and sales activities.
• Maintain accurate records and reporting.

Market Intelligence

• Monitor competitor activity.
• Share customer insights and market feedback.
• Identify new opportunities within the Australian healthcare market.

Skills & Experience

We're looking for someone who can sell conversations—not just make calls.

You should have:

• 2+ years in Sales Development, Business Development, Appointment Setting, Inside Sales, or Lead Conversion.
• Outstanding spoken and written English.
• Excellent communication and persuasion skills.
• Confidence making outbound calls every day.
• Strong objection-handling and relationship-building abilities.
• Experience working with sales targets and KPIs.
• Ability to work independently in a fast-paced environment.
• Strong organisational and time management skills.

Highly Desirable

• Experience selling SaaS or software solutions.
• Experience selling into Australian businesses.
• Healthcare or medical industry experience.
• Experience using Zoho, or similar CRM platforms.

What Success Looks Like

A successful person in this role consistently:

• Builds strong relationships with decision-makers.
• Converts cold prospects into qualified opportunities.
• Books high-quality demonstrations.
• Maintains an organised sales pipeline.
• Represents Practicare professionally.
• Helps grow recurring revenue through consistent lead conversion.

What We Offer

• Full-time remote position (Philippines).
• Competitive salary plus attractive performance bonuses.
• Career progression into Account Executive or Sales Manager roles.
• Ongoing sales training and coaching.