Customer Service Representative – Credit Repair

We are looking for a motivated and professional Customer Service Representative with experience in the credit repair industry to join our team.

Responsibilities:

Answer inbound and outbound customer calls.
Assist clients with questions about the credit repair process.
Provide excellent customer service and maintain positive client relationships.
Update client information and notes in the CRM system.
Follow up with clients regarding account progress.
Handle customer concerns professionally and efficiently.

Requirements:

Previous experience working for a credit repair company is required.
Strong communication and customer service skills.
Comfortable using computers, CRM software, and email .
Ability to multitask and stay organized.
Reliable, professional, and detail-oriented.