Clinical Support Specialist (Nurse-Level)

About this role
You will sit at the front end of a U.S. healthcare operations team, reading and interpreting patient medical records, summarizing what matters clinically, and flagging the findings a medical team needs to see. You will speak directly with physician offices and medical staff to obtain and clarify records, and use your clinical judgment — not billing or coding rules — to d ---------- what is significant. This is a clinical role for someone with a nursing background or equivalent hands-on clinical experience.

What you’ll do
Read and interpret patient medical records and chart excerpts.
Summarize each record clearly and flag the clinically significant findings for the medical team.
Call physician offices and medical staff to obtain or clarify medical information.
Apply clinical judgment to labs, medications, and history — not billing/coding logic.
Work reliably during U.S. business hours with strong spoken and written English.

What we’re looking for
A nursing background or equivalent hands-on clinical experience reviewing and interpreting medical records.
Ability to identify clinically significant findings and explain why they matter.
Comfort speaking directly with physicians and medical offices by phone.
Strong spoken and written English.
Reliable availability during U.S. business hours.

Nice to have
Experience with EMR/EHR systems (Epic, Cerner, athenahealth, and similar).
Exposure to medical underwriting, claims review, or insurance coordination.
Experience writing clinical summaries for a medical or review team.

About F5 Global Talent
F5 Global Talent is a people-first company that hires experienced professionals and places them in long-term, fully remote roles with leading U.S. companies. We are your direct employer of record — we handle payroll, equipment, HR, and ongoing support, so you can focus on doing your best work. To date we have placed 500+ professionals, and 98% remain with their role past the first 90 days.

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