Sales and Billing Account Manager (Must have MSP or IT Services Experience)

About Edge360 / Staff360:
Edge360 / Staff360 is a trusted Managed Service Provider (MSP) and IT services agency. We help businesses streamline operations, optimize technology, and scale efficiently by providing reliable IT solutions and outsourcing support.

We’re growing fast and looking for motivated professionals who want to be part of a team that drives digital transformation.

Position Overview:
We’re hiring a Sales & Billing Account Manager who will play a key role in managing client accounts, driving sales opportunities, and ensuring billing accuracy. This role requires someone proactive, detail - oriented, and comfortable working in a fast - paced environment. You’ll be the go - to person for client relationship management, sales coordination, and billing oversight—all while supporting our MSP and IT services projects.

Key Responsibilities:

• Client account management: Serve as the primary point of contact for client accounts, ensuring satisfaction and retention.
• Sales support: Collaborate with sales and technical teams to prepare accurate, competitive quotes and proposals.
• Billing oversight: Handle invoicing, compliance, and account reconciliation to ensure accuracy and timeliness.
• Revenue tracking: Monitor account performance, identify upsell opportunities, and support revenue growth initiatives.
• Vendor coordination: Manage vendor relationships, negotiate contracts, and align procurement with client needs.
• Financial collaboration: Work with the accounting team on reconciliations, reporting, audits, and forecasting.
• Process improvement: Identify opportunities to streamline sales and billing workflows for efficiency.

Qualifications:

• Bachelor’s degree in Business, Finance, Accounting, or related field (or equivalent experience).
• At least 3 years of experience in sales account management or billing operations, preferably in MSP or IT services.
• Proficiency in financial software (QuickBooks, SAP, etc.) and CRM/project management tools (Microsoft Project, Asana, HubSpot, etc.).
• Strong knowledge of billing processes, client account management, and vendor coordination.
• Excellent communication skills with the ability to build strong client relationships.
• High attention to detail, analytical mindset, and problem - solving ability.
• Ability to multitask and prioritize in a deadline - driven environment.
• Familiarity with MSP/IT services industry standards is a plus.

What We Offer:

• Competitive salary with performance - based bonuses
• Opportunities for career growth and professional development
• Flexible remote work options
• A collaborative and supportive team environment
• Exposure to cutting - edge projects in a growing industry

How to Apply:
If this sounds like the right fit for you, send us your resume and a short intro video highlighting your relevant experience.

We look forward to welcoming the right candidate to our team!