Executive Assistant & Marketing/Lead Coordinator (Full-Time, US Hours Required)

OCD Painting & Flooring is a residential painting and flooring contractor based in Central Florida. As we scale, I'm looking for one full-time team member to provide executive support directly to me and own our marketing and lead pipeline.

RESPONSIBILITIES

Executive Support

• Manage my calendar: scheduling, confirmations, and rescheduling
• Monitor and triage my inbox and messages; respond directly where appropriate, flag what requires my attention
• Track my open action items and follow up to ensure nothing is missed
• Prepare briefing materials and relevant information ahead of meetings
• Support ad hoc research, coordination, and administrative tasks as needed

Marketing & Lead Management

• Respond to all inbound leads (web, phone, social) within 4 business hours — this is the top-priority metric for this role
• Log and manage leads in our CRM (GoHighLevel), ensuring complete and accurate information
• Schedule and book appointments for the sales team with leads requesting estimates, and manage that calendar to avoid gaps or double-bookings
• Follow up on outstanding quotes until closed — no lead goes cold from lack of follow-up
• Manage and maintain our social media presence with consistent, on-brand content
• Keep our website current — service updates, project photography, promotions
• Monitor active ad campaigns (Google, Meta), track cost-per-lead and conversion performance, and report clearly on what's working and what isn't

PLATFORMS & TOOLS YOU MUST KNOW

• GoHighLevel (CRM, lead management, automations) — required
• Calendly (appointment scheduling) — required
• PaintScout (estimating/quoting) — required, or demonstrated ability to learn quickly
• Meta Business Suite / Facebook & Instagram management — required
• Google Ads and/or Meta Ads Manager (reading performance data, not necessarily building campaigns) — required
• Monday.com (project/task tracking) — preferred
• Canva (or similar design tool for social content) — preferred
• Basic website platform experience (page edits, image updates) — required; platform confirmed during interview

CANDIDATE REQUIREMENTS

• Prior experience as an executive or personal assistant supporting a business owner or executive directly
• Demonstrated experience managing a CRM/lead pipeline (GoHighLevel, HubSpot, or equivalent)
• Experience scheduling appointments across multiple calendars/team members simultaneously
• Experience managing social media for a business (not personal accounts)
• Ability to interpret ad performance data (cost-per-lead, conversion rates) and communicate findings clearly
• Strong written English — you will represent our brand and communicate on my behalf
• Availability during US Eastern business hours; this is required, not flexible, given the same-day response standard
• Discretion in handling confidential business information

This role is not a fit if you're accustomed to reactive, task-only admin work rather than owning outcomes, or if your availability doesn't align with US Eastern daytime hours.

PERFORMANCE MEASURES

This role is evaluated on clear, measurable outcomes:

• Speed of response to inbound leads
• Lead-to-booked-estimate conversion rate
• Sales team calendar utilization (no gaps, no double-bookings)
• Cost-per-lead trend and ad performance reporting
• Consistency of social media posting
• Reliability of calendar and inbox management

COMPENSATION & SCHEDULE

• $300–350/week, based on experience, paid weekly
• Full-time, long-term position with room to grow as the company scales

TO APPLY
Please include: (1) your experience with CRM platforms and what you managed in them, (2) an example of identifying and resolving a marketing or lead issue proactively, (3) your available working hours in US Eastern time.