Shopify Customer Support VA - Full-Time - with Weekend Shift

We're a fast-growing Shopify supplement brand looking for a sharp, reliable Customer Support VA to join our team full-time.
The role:

• 8 hours/day, 5 days per week including WEEKEND, Saturday and Sunday
• Handle customer support email s (order issues, refunds, product questions, shipping updates)
• Minimum 10 tickets per hour — we need someone fast AND accurate
• Work directly inside Shopify + our helpdesk
• Keep response times fast and customers happy

You are:

• Fluent in written English (clear, friendly, professional)
• Experienced with Shopify and customer support tools (Gorgias, Zendesk, Reamaze, or similar)
• Fast typer with strong multitasking skills, comfortable with high ticket volume
• Detail-oriented, organized, and proactive
• Reliable, you show up, you follow through

What we offer:

• Full-time contract, long-term position (this is NOT a short gig)
• Stable monthly pay
• Real growth opportunities, we promote from within (team lead, ops, CX manager roles)
• Work with a serious, growing brand
• Supportive team, clear processes, no chaos
• No fixed working schedule

To apply, send:

• A short intro about yourself
• Your experience with Shopify + which helpdesk tools you've used

P.S:

If you have actually read the full post, please mention your Whatsapp number on the bottom of your reply. :)

Serious applicants only. We're hiring fast.