Outbound Calling VA – Appointment Setter for Self-Defense Training (Fluent English Required)

Company: United Defense Tactical (UDT) Scottsdale – Reality-based firearms & self-defense training facility in Arizona, USA.
We help everyday people (especially women, families, and first-time gun owners) gain real-world confidence and skills through simulator-based training and progressive classes. Our free 90-minute intro sessions convert at a high rate once people show up — your job is to get qualified leads on the calendar.
Role Overview
You will primarily make outbound calls (warm and some cold leads) to book free intro sessions. This is a voice-heavy role focused on clear communication, professional energy, and consistent follow-up. You will log every outcome accurately in our CRM.
Key Responsibilities

Make outbound calls to provided lead lists (follow-up on form fills, no-shows, past inquiries, and targeted outreach)
Clearly introduce United Defense Tactical and the free 90-minute intro experience
Handle common objections professionally and book appointments into the calendar
Confirm appointments and reduce no-shows with reminder calls/texts when needed
Log all call outcomes, notes, and next steps accurately in GoHighLevel (or similar CRM)
Follow provided scripts while sounding natural and conversational
Report daily/weekly metrics (dials, connects, appointments booked)

Must-Have Requirements

Fluent spoken English with a clear, professional, neutral or American-sounding accent (this is non-negotiable)
Confident, warm, and energetic phone presence — you must sound natural and engaging, not robotic
Prior experience with outbound calling, appointment setting, or lead follow-up (B2B or B2C)
Reliable high-speed internet, quiet workspace, and quality headset
Comfortable working with scripts and CRM systems
Self-motivated, consistent, and able to hit daily dial volume targets

Strong Preferences

Experience with GoHighLevel
Experience calling U.S. leads
Availability during U.S. Arizona/ Mountain Time business hours (or flexible overlapping shifts)
Background in sales, customer service, or fitness/self-defense related industries is a plus
Hours & Schedule
Full-time (40 hours/week) preferred. Part-time considered for the right person (minimum 20–25 hours). We need consistent coverage — discuss available hours in your application.
Compensation
$5 – $7 USD per hour to start (depending on experience and voice quality). Performance bonuses available for consistent appointment booking after the first 30–60 days. Paid via Wise or PayPal.
How to Apply
Please include all of the following or your application will not be considered:

A short voice recording (1–2 minutes max) introducing yourself and giving a brief sample pitch for a free self-defense intro session.
Your expected hourly rate.
Your available working hours (include time zone).
Brief description of your outbound calling or appointment-setting experience.
Confirmation that you have a quiet workspace and reliable internet/headset.

We move quickly with strong candidates. Looking forward to hearing from professionals who take pride in clear communication and results.