Growth Manager

Location: Remote with NYC business focus
Type: Part-Time

We're looking for a sharp, highly organized, systems-minded Operations Manager to help us scale our mobile wellness and massage company. This role is for someone who speaks and writes English extremely well, understands business operations, and has experience helping companies improve fulfillment, recruitment, outreach, client follow-up, and daily execution.

What You’ll Be Responsible For

You will help manage and improve several key parts of the business, including:

Fulfillment & Daily Operations-
You will help coordinate bookings, therapist availability, client requests, scheduling, confirmations, and follow-ups to make sure services are delivered smoothly and professionally.

Recruitment Support-
You will help recruit, screen, organize, and follow up with massage therapists and wellness professionals so we can build a stronger and more reliable provider network.

Business Outreach-
You will help with outreach to local businesses, schools, corporate offices, hotels, event planners, and organizations that may need onsite chair massage, wellness events, or recovery services.

Past Client Activation-
You will help create systems to follow up with past clients, reactivate old customers, promote packages, encourage repeat bookings, and improve client retention.

Systems & Process Improvement-
You will look at how we are currently doing things and help make them better. This includes improving workflows, organizing leads, tracking follow-ups, creating SOPs, managing CRM activity, and helping the team operate with more structure.

The right person is:

Highly intelligent and resourceful
Excellent at written and spoken English
Very organized and detail-oriented
A systems thinker
Comfortable managing multiple moving parts
Experienced with business operations or scaling small businesses
Strong with follow-up, communication, and problem-solving
Able to think ahead instead of only reacting
Comfortable working with CRMs, spreadsheets, automations, and online tools
Able to help create structure where things feel scattered
Honest, reliable, and accountable

**This Role Is NOT For You If
You are not comfortable taking initiative
You struggle with clear English communication
You are disorganized
You avoid follow-up
You only want simple admin tasks
You do not think in systems or processes

How To Apply

Please reply with a voice recording or video testimonials about

1. Your operations or business scaling experience
2. Examples of systems or processes you have built or improved
3. Your experience with recruitment, outreach, fulfillment, or CRM management
4. Tools you are comfortable using
5. Why you believe you would be a strong fit for the company.

Compensation & Bonuses
Base pay is $300/month depending on skill level, experience, and ability to take ownership.

There will also be performance bonuses for strong results, including helping increase bookings, improving fulfillment, recruiting quality therapists, activating past clients, and supporting successful business outreach.

We reward people who can think, execute, improve systems, and help the business grow.
*We have both part time and full time positions available, this job post is based on a full time position.