Mid-term Rental Virtual Assistant

Virtual Assistant — Midterm Rental Operations (Remote)

Who We Are
Izeal Stay is a midterm corporate housing provider based in Las Vegas. We specialize in 30+ day stays, often helping families displaced by fires, floods, and other emergencies. We are a small, fast-moving team where you’ll learn the full cycle of property operations, from inquiry to move-out.

Why This Role Is a Great Fit

• Guaranteed 40 hours per week
• Starting pay $4.50 per hour
• Paid time off after 12 months of continuous service
• Fully remote with growth opportunities into higher-level operations

What You’ll Be Responsible For

Sales and Client Matching

• Handle inbound inquiries and convert them into confirmed bookings
• Match guests with the right property based on needs, budget, and availability
• Follow up consistently and confidently to secure bookings
• Communicate value clearly to both tenants and homeowners

Listing and Platform Management

• Create and optimize listings on Airbnb, Zillow, Furnished Finder, and similar platforms
• Monitor performance and recommend pricing or content adjustments
• Track market trends and competitor activity

Guest and Owner Communication

• Send check-in instructions and provide ongoing guest support
• Resolve issues quickly and professionally
• Manage reviews and follow-ups
• Keep homeowners updated on occupancy, revenue, and maintenance

Operations and Coordination

• Manage booking records and payment tracking
• Coordinate maintenance with vendors and track repair costs
• Escalate urgent matters and handle occasional after-hours situations

Must-Have Skills and Experience

Strong Sales Ability

• Proven experience in sales, lead conversion, or a role requiring persuasion and closing
• Confident handling objections and guiding clients toward decisions
• Comfortable following up until a clear yes or no
• Results-driven mindset with a focus on bookings and occupancy

Customer Service Excellence

• Strong communication skills in written and spoken English
• Calm and solution-oriented under pressure
• Able to build trust quickly with guests and homeowners

Operational Strength

• Organized and detail-oriented
• Able to prioritize tasks and stay organized in a fast-paced environment
• Independent decision-maker who follows systems
• Fast response time for urgent matters
• 3 to 6 months experience in short-term or midterm rentals preferred but not required

Nice to Have

• Property management or hospitality background
• Experience with Google Suite (Sheets, Docs, etc.), ---------- , and Airbnb for reporting and operations tracking
• Vendor or contractor coordination experience

Compensation and Schedule

• 40 hours per week
• Starting pay $4.50 per hour
• Monthly bonuses based on occupancy, response time, and guest satisfaction
• Paid time off after 12 months
• Remote role with occasional weekend or emergency coverage

What We Expect From Applicants

• Strong attention to detail
• Clear decision-making and problem-solving examples in your cover letter
• Honest availability and timezone information
• Willingness to take ownership of results, not just tasks

Selection Process
We review applications, send a short skills task, and interview shortlisted candidates.

How to Apply
Copy this link and paste it on your web browser (remove the spaces): w k f . m s / 3 U x Y 0 k M
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