Appointment Recovery Specialist (SDR / Outbound Caller) — Rebook No-Shows & Cancellations

RF Consultants is a U.S.-based consulting firm that helps individuals and business owners repair their credit profiles and access business funding. We generate a high volume of consultation bookings every week — and a meaningful percentage of those prospects don't show up or cancel before the call.

Those people still want help. They got busy, they got nervous, or life happened. Your job is to get them back on the calendar.

What You'll Actually Be Doing

This is not cold calling from a purchased list. Every person you contact has already raised their hand, filled out our form, and booked time with us. You're following up on warm, interested leads who dropped off.

Day to day:

Work a daily list of no-showed and cancelled appointments pulled from our CRM (GoHighLevel)
Call, text, and email these leads until you reach them or they're properly disqualified
Handle the common objections: "I got busy," "I'm not ready," "I already found someone else," "How much does this cost?"
Rebook them directly onto a closer's calendar
Send confirmation and reminder touches so the rebooked appointment actually shows
Log every attempt, outcome, and note in the CRM — clean data is non-negotiable
Report daily on dials, contacts, rebooks, and shows

Expect roughly [60–100] dials per day plus text and email follow-up.

Who We're Looking For

Required:

Fluent, neutral English with a clear phone voice — U.S. prospects should be comfortable talking to you
1+ years of outbound calling, appointment setting, or SDR experience with U.S. customers
Genuinely comfortable on the phone and unbothered by rejection or voi cemail after voi cemail
Reliable computer, noise-cancelling headset, quiet workspace, and stable internet (minimum 20 Mbps, with a backup connection)
Organized and consistent — you follow the cadence and update the CRM every single time
Available during U.S. Eastern Time business hours

Nice to have:

Experience in credit repair, financial services, insurance, or debt/lending
Hands-on experience with GoHighLevel
A track record you can point to with actual numbers

Important: You will never give credit, legal, or financial advice, and you will never promise a specific result, score increase, or funding amount. Your only job is to get the prospect back on the calendar with one of our consultants. We train you on exactly what you can and cannot say, and we hold that line strictly.

What We Offer
Warm leads only — no list-scraping, no dialing strangers
Scripts, objection frameworks, and call recordings to learn from
Base pay plus performance bonus, paid [twice monthly / monthly] via [payment method]
Long-term role with a growing U.S. company, not a short-term project
Direct feedback and coaching — we want you to get better, and we pay more when you do
How to Apply

Applications without all three items below will not be reviewed.

Put "REBOOK — [Your First Name]" in the subject line.
Attach a short resume or summary of your outbound calling experience, including your best numbers (dials/day, connect rate, set rate, show rate).
Record a 60–90 second voice sample (Vocaroo, Loom, or an MP3 link) role-playing this scenario:

You're calling Maria. She booked a free credit consultation with CRF Consultants for Tuesday at 2pm and didn't show up. This is your second attempt reaching her. She picks up and sounds rushed. Get her back on the calendar.