Bookkeeping & Webinar Support Specialist (Full-Time Remote Entry Level)

Location: Remote

Work Schedule

• Monday-Friday
• 2:00 PM-10:00 PM U.S. Central Time (CST/CDT)
• 3:00 AM-11:00 AM Philippine Time (PHT)

Please Note: The United States observes Daylight Saving Time, so your Philippine work schedule may shift by one hour during certain months of the year.

Starting Salary: $300 USD per month

About Us
We are a growing U.S.-based company committed to helping individuals and business owners succeed financially.

Our family of companies includes:

• Tax Medics ER
• Luxury Bookkeeping
• Always Paid Car Rentals

We’re looking for someone who wants more than just another remote job. We want someone who is dependable, eager to learn, enjoys helping people, communicates well, and wants to build a long-term career with one company.

If you’re only looking for a temporary position while searching for something else, this probably isn’t the right opportunity.

Position Overview
This position combines bookkeeping support, webinar support, customer communication, and general operations.

You’ll support all three of our companies as needed.

No two days are exactly the same. Some days you’ll spend more time assisting with bookkeeping. Other days you’ll help prepare for and support our live webinars. During slower periods you’ll assist with administrative and operational projects.

We’re looking for someone who enjoys variety, takes initiative, and is willing to help wherever needed.

Bookkeeping Support Responsibilities
When you are not supporting our webinars your primary responsibility will be assisting our bookkeeping department.

Responsibilities include:

• Categorizing
• Organizing client financial records
• Following bookkeeping checklists and procedures
• Maintaining organized digital files
• Supporting month-end bookkeeping tasks
• Assisting with bookkeeping administrative work
• Other bookkeeping support duties assigned by management

Webinar Support Responsibilities
Our educational webinars are generally held every Tuesday and Thursday.

Responsibilities include:

• Calling every registered attendee the day before each webinar
• Calling attendees again on the day of each webinar
• Answering attendee questions before the webinar
• Helping attendees join Zoom if they need assistance
• Providing live support throughout the webinar
• Posting the webinar link into the chat when instructed
• Posting the upgrade link when instructed
• Posting the offer link when instructed
• Monitoring the chat during the webinar
• Assisting with any webinar-related tasks requested by management
• Helping ensure each webinar runs smoothly from beginning to end

When webinars are not taking place, you will return to your bookkeeping and operations responsibilities.

General Operations Support
Because we are a growing company, everyone works together to support the business.

You should be comfortable assisting any of our companies:

• Tax Medics ER
• Luxury Bookkeeping
• Always Paid Car Rentals

• Other duties assigned by management as needed

Workload Expectations
We believe in working efficiently not simply looking busy.

Some days are very busy. Some days are much slower.

During slower periods, you’ll continue working on bookkeeping tasks, administrative projects, and other assignments.

There may also be occasions when, depending on the workload and with management approval, you’ll be able to finish work early.

We’re looking for someone who stays productive, communicates well, and remains flexible as priorities change.

Qualifications
We’re looking for someone who:

• Has excellent spoken and written English.
• Has a clear, neutral, American-sounding speaking voice. This is required because you will be speaking with U.S.-based clients over the phone.
• Is confident speaking with customers.
• Is dependable and punctual.
• Pays close attention to detail.
• Learns quickly.
• Is organized.
• Can follow detailed written instructions.
• Is comfortable switching between bookkeeping, customer support, and administrative tasks.
• Is proactive and enjoys helping wherever needed.
• Wants to grow with one company long-term.
• QuickBooks Online experience is preferred but not required. We are willing to train the right person.

Benefits

We believe loyal employees deserve to be rewarded.

Our team enjoys:

• Paid major U.S. holidays
• Paid Christmas holiday break
• Christmas bonuses based on performance
• Quarterly performance incentives
• Mental health days during applicable months
• Opportunities for professional growth
• Salary increases based on performance, loyalty, and company growth (annual increases are not guaranteed)

As our bookkeeping department and webinar program continue to grow, our goal is for this position to increase to $500 USD per month within the next two years, based on business growth, loyalty, consistency, and strong performance.

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Please Read Before Applying

The starting salary for this position is $300 USD per month.

If this salary does not meet your financial needs, we respectfully ask that you do not apply.

We understand everyone has different financial goals. However, we’ve learned that when someone accepts a position that doesn’t meet their financial needs, they often end up working multiple jobs. This can lead to fatigue, inconsistent performance, missed deadlines, and unnecessary stress for both the employee and the team.

We are looking for someone who can bring positive energy, reliability, and consistent effort every day.

If you’re excited about growing with one company for the long term, we’d love to hear from you.

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Application Requirements

1. Welcome Video

Please record a short introduction video answering all of the following questions honestly.

1. Tell us about yourself.
2. Why do you specifically want to work with our company?
3. How long do you see yourself staying with one company if hired?
4. Are you currently employed? If yes, please describe your current job and work schedule.
5. If hired, will this be your only job?
6. Do you own a business, freelance, or sell anything online?
7. Can you commit to working Monday-Friday from 2:00 PM-10:00 PM U.S. Central Time (3:00 AM-11:00 AM Philippine Time), understanding that your Philippine schedule may shift by one hour during U.S. Daylight Saving Time?
8. Have you ever worked the Philippine night shift before? If so, tell us about your experience.
9. What would your previous employer say are your greatest strengths?
10. What would cause you to leave a job?
11. Are you looking for a long-term career, or are you planning to continue looking for other opportunities?
12. What do you enjoy doing in your free time?
13. Do you enjoy talking with people, asking questions, participating in team discussions, and communicating throughout the workday? Please explain.
14. Describe a time you made a mistake at work. What happened, and how did you fix it?
15. Why should we choose you over the other applicants?
16. Are you comfortable being available for occasional weekend communication or assisting with urgent matters if needed? Please explain.
17. This position requires speaking with U.S.-based clients. Please tell us about your experience communicating with American customers and why you believe your communication skills are a good fit.
18. Please provide a screenshot of your internet speed test and let us know whether you have backup internet and/or backup power available.

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2. Resume

Please attach your most current resume.

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IMPORTANT

• Apply ONLY through OnlineJobs.ph.
• Do NOT email us. Email applications will not be reviewed.
• Only applicants who carefully follow every instruction will be considered.
• In the first sentence of your application, include the words “Green Apple” so we know you read this entire posting.