Quick Hire for Long Term VA Call Handling Receptionist

IMPORTANT: PLEASE READ BEFORE APPLYING

We are currently hiring for a long-term Remote Receptionist position. Responsibilities include answering inbound calls, scheduling appointments, de-escalating complaints, and completing administrative tasks in a fast-paced environment. This is a performance-based role where all calls are recorded and regularly audited for quality assurance.

For candidates who may be a stronger fit outside of a call-handling role, we also have a few non-voice positions available, subject to availability and overall fit. If you are interested, please clearly state that you are interested in a non-voice role and submit a brief three-sentence introduction about yourself along with your portfolio or work samples.

Please note our application process: Due to the high volume of applications we receive, we are unable to respond individually to every applicant who is not selected. If you do not receive a response from us within 24 hours with information about the next step in the hiring process, you were not selected to move forward to the next round. We appreciate your interest and thank you for taking the time to apply.

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To apply: Please copy the questions below, paste them into your reply, and answer each question thoroughly. Please answer based on your own personal experience and provide specific, real examples whenever requested. Incomplete, vague, generic, or copied responses may not be considered.

(1) Which city and region in the Philippines are you currently located in? Which backup solutions do you currently have in place for internet or power interruptions?

(2) Please submit a link to a screenshot of your internet speed and links to a few samples of your previous work output or portfolio. Please indicate what work you personally completed.

(3) Please submit links to two short voice recordings. Recording one should demonstrate booking an appointment from 7:00 PM to 8:00 PM with a total amount of $60. Recording two should demonstrate handling a double charge for a 90-minute massage where the client sees two $90 charges and is requesting a refund.

(4) Are you currently employed or engaged in any other work, business, freelance projects, or income-generating activities? If yes, please briefly describe your current commitments and typical weekly availability.

(5) Are you able to commit to a fixed 7-day, 6-hour work schedule during Central Standard Time (CST) hours? What is your expected hourly or monthly pay rate and earliest physical start date if hired?

(6) Describe three work tasks you have personally completed at least 100 times in a real job. For each task, give a specific example of when you performed the task, explain exactly what you did in your own words, identify the actual tools or systems you used, and describe the final result. Include any specific details, numbers, or challenges you remember from doing the task.

(7) If you were hired today, what are three specific work tasks you believe you could fully handle on your own within your first week? For each example, describe the exact task, the tools or software involved, and what successful completion would look like.

(8) What is the highest workload you have personally handled in a single day or in a single week? Please describe it using specific, measurable figures and briefly explain the context of that workload.

(9) Briefly introduce yourself and describe the qualities, experiences, work habits, or achievements you believe genuinely set you apart from other applicants for this role.