Virtual Assistant – Outbound Business Development

We are seeking a proactive, confident, and personable Virtual Assistant whose primary responsibility is outbound business development through phone outreach. This role is focused on opening doors, building relationships with prospective business clients, qualifying opportunities, and scheduling meetings for the sales team.
Exceptional spoken English with a neutral, easy-to-understand accent is essential, as this role will communicate directly with business owners and executives throughout the United States.

Social media and marketing support are secondary responsibilities and will be assigned as time permits.

Primary Responsibilities (80–90%)

• Conduct outbound B2B calling to prospective clients.
• Navigate gatekeepers and confidently reach decision-makers.
• Qualify prospects based on established criteria.
• Schedule discovery meetings for the sales team.
• Follow up consistently with leads through phone, email , and CRM.
• Maintain accurate notes, activities, and pipeline updates in the CRM.
• Manage prospect lists and ensure all outreach is properly documented.

Secondary Responsibilities (10–20%)

• Support LinkedIn outreach and engagement.
• Assist with light social media posting and scheduling.
• Help publish or repurpose blog content.
• Perform additional marketing and administrative tasks as needed.

Required Qualifications:

• 2+ years of B2B outbound calling, appointment setting, or sales development experience.
• Excellent spoken and written English with a neutral, professional accent that is easy for U.S. business clients to understand.
• Outstanding verbal communication skills and confidence speaking on the phone.
• Strong ability to build rapport and break through gatekeepers.
• Self-starter who requires minimal supervision and training.
• Experience maintaining CRM systems (Salesforce, HubSpot, Zoho, or similar).
• Highly organized with strong attention to detail.
• Comfortable working independently while consistently achieving outreach goals.

Preferred Qualifications:

• Experience working with Managed IT Services (MSP), technology, or B2B professional services.
• LinkedIn outreach experience.
• Basic digital marketing or social media management experience.
• Familiarity with AI tools such as ChatGPT to improve productivity.

Key Traits:

• Professional and polished communicator.
• Friendly, confident, and personable.
• Persistent without being pushy.
• Organized and dependable.
• Resourceful and proactive.
• Relationship-focused with a positive attitude.

Success Metrics:

• Outbound calls completed.
• Decision-maker conversations.
• Qualified leads generated.
• Meetings scheduled.
• CRM accuracy and activity completion.
• Follow-up consistency.
• Pipeline contribution.

Priority Order:
1. Outbound B2B calling and appointment setting.
2. Excellent English communication with a neutral accent.
3. CRM management and lead follow-up.
4. LinkedIn outreach.
5. Social media and marketing support.
6. General administrative assistance.