Bookkeeper + Customer Service

Job Summary

We are seeking a detail-oriented and reliable Bookkeeper to support our property management and accounting operations. The ideal candidate will have experience handling financial tasks within a property management environment, including rent collections, bank reconciliations, accounts payable, and tenant renewals. This role requires strong organizational skills, excellent customer service abilities, and proficiency in Appfolio. The Bookkeeper will work closely with landlords, tenants, and internal teams to ensure accurate financial records, timely payments, and smooth day-to-day financial operations in a remote setting.

Key Responsibilities
Manage rent collections, track payments, and follow up on outstanding balances

Perform accurate bank reconciliations and maintain up-to-date financial records

Process accounts payable, including vendor invoices and expense tracking

Assist with tenant renewals, lease updates, and financial documentation

Provide professional customer service to tenants, landlords, and vendors

Communicate regularly with remote landlords regarding financial reports and account updates

Maintain organized bookkeeping records in Appfolio

Reconcile rent rolls, ledgers, and payment reports

Support month-end and year-end closing processes

Monitor financial discrepancies and resolve issues promptly

Assist with financial reporting and data entry as needed

Qualifications
Proven experience in bookkeeping, accounting, or property management accounting

Proficiency in Appfolio (required)

Experience with bank reconciliation, accounts payable, and rent collections

Strong understanding of tenant renewals and property management financial workflows

Excellent customer service and communication skills

Highly organized with strong attention to detail

Ability to work independently in a remote environment

Strong time management and multitasking skills

Proficiency in Microsoft Excel and Google Sheets is a plus

Preferred Skills
Experience working with remote landlords or property management companies

Knowledge of rent tracking systems or property management software

Familiarity with lease administration and tenant financial processes

Problem-solving mindset with a high level of accountability

Benefits

Fully Remote
Salary: $700/month ($175/week)
Opportunities for Professional Development and Growth
Dynamic and Supportive Work Environment
Full-Time, Monday through Friday, 9:00 AM – 5:00 PM EST
Job Security and Stability
Paid Time Off (PTO)
Inclusive Culture
Upskilling Opportunities
100% Work-From-Home
Exceptionally Supportive Team
Opportunities for Career Growth

PLEASE CLICK THE LINK BELOW TO APPLY:

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