Experience Medical Secretary Manager

We are currently seeking an experienced Medical Secretary Manager to oversee all aspects of clerical and administrative tasks for the Front Office. The ability to interface with patients, physicians, and outside vendors, and is responsible for promptly, appropriately, and efficiently answering all incoming calls, email s, and all the Front Office responsibilities. A professional demeanor, with the ability to interact with patients in a positive and supportive environment, is necessary.

The essential job functions are not limited to.:
•Good Attendance (It's a must)
•Please provide a Resume and a 2-3 minute video that discusses your knowledge and experience and why you are a good fit for this position. This is a must to be reached out for an interview

• 5+ years of experience is required for this position
• Able to manage and keep staff up to date with tasks and responsibilities.
• Excellent customer service skills, professional, dependable, and personable.
• Must be a Team player and open to criticism throughout the whole training time, and once hired
• Mental Health Experience a plus
• Must be efficient, accurate, and have a friendly, confident demeanor.
• Be able and willing to multi-task & perform under the pressure of a busy mental health office, change focus, and re-

Prioritize as needed.

• Highly organized in all areas of responsibilities, and the ability to multitask is essential.
• Possess strong computer skills (standard business, office, and medical applications, including but not limited to DrChrono,
• Google, Dropbox, Excel, and Word) as well as excellent written & verbal communication skills.
• Knowledge of HIPAA and Patient Privacy rights at all times.
• The ability to handle multiple phone calls simultaneously using our RingCentral phones.

Position responsibilities include but are not limited to:

• Answering phones and directing calls appropriately, monitor the RingCentral queue to ensure calls are answered timely and

adequately.

• Performs computer data entry in registration, scheduling, and other programs as assigned.
• Take appropriate messages and relay them promptly.
• Maintain high customer service on the phone and in email s.
• Ability to communicate both written and oral with patients via email s.
• Bilingual is a plus (English & Spanish)
• Available to work on some Saturdays as requested.
• Billing and Refill Experience is a plus.
• Backup power and mobile WiFi are a must

We are excited to hear from you.