Administrative Assistant

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We're seeking a detail-oriented and proactive Administrative Assistant to join a rapidly growing U.S.-based home services company.

As part of our team, you'll play a key role in supporting daily operations by maintaining organized records, coordinating administrative tasks, and assisting with operational processes that keep the business running smoothly. This position is ideal for someone who enjoys working behind the scenes, values accuracy, and thrives in a well-organized environment.

This is a back-office administrative and operations role and does not include customer service or client-facing responsibilities.

Key Responsibilities:

• Prepare invoices, service-related documents, and other business forms
• Handle warranty registrations and rebate submissions
• Maintain organized, accurate, and up-to-date company records
• Manage and update files across multiple platforms and systems
• Create, schedule, and publish social media content
• Provide general administrative support and assist with special projects
• Help office managers with scheduling, coordination, and operational workflows
• Monitor tasks and project timelines to help ensure deadlines are met

Qualifications:

• Previous experience as a Virtual Assistant, Administrative Assistant, Operations Assistant, Project Coordinator, or in a similar administrative role
• Strong written and verbal English communication skills
• Excellent organizational abilities with strong attention to detail
• Capable of working independently while managing multiple tasks and priorities
• Quick to learn new software applications and digital tools
• Hands-on experience with CRM platforms, project management software, and AI productivity tools

Preferred Qualifications:

• Experience supporting Service Trade businesses (HVAC, Solar, Electrical, Plumbing, or related industries) is REQUIRED
• Experience with permit processing, warranty registrations, rebate applications, or compliance documentation
• Experience creating and scheduling social media content
• A track record of improving administrative workflows and operational processes

Work Schedule:

• Fully Remote, Full-Time Position
• Monday to Friday (US Business Hours)

Application Instructions:

• Please send an accessible copy or link to your CV.
• Applications with inaccessible resumes or restricted links will not be reviewed.