Client Onboarding & Sales Coordinator

We're a U.S. healthcare compliance and telehealth infrastructure company. We're looking for a sharp, extremely detail-oriented coordinator to turn our incoming leads into signed, onboarded clients — and to keep every single deal tracked from first contact all the way through go-live and monthly billing. You'll work directly with the founder on all of these projects.

This is part sales-coordination, part onboarding/project management, part account management. It's ongoing, long-term work for the right person.

Professional-level spoken and written English required; clear American accent strongly preferred.

What you'll do
? Respond to inbound leads quickly and schedule intro meetings with the founder
? Send proposals and run a disciplined, persistent follow-up cadence to close deals
? Coordinate invoicing with our team and follow through until payment clears
? Make sure every client agreement is sent, signed, and tracked to completion
? Coordinate the onboarding hand-off and confirm each client goes live on our platform
? Maintain a live pipeline/tracker — every lead, every next step, every invoice, every signature
? Handle ongoing client touchpoints and monthly billing coordination
What we're looking for
? Extreme attention to detail and disciplined tracking — this role genuinely does not work without both. Nothing can be allowed to fall through the cracks.
? Excellent written and spoken English, with a professional and friendly client manner
? Experience in sales coordination, onboarding, client success, or account management (B2B services, SaaS, healthcare, or med spa/aesthetics is a big plus)
? Comfortable with spreadsheets, CRMs, scheduling, and invoicing tools — and quick to learn new systems (you'll be trained on our GFE and onboarding platform)
? A reliable self-starter who follows through without being chased
? Available during U.S. business hours — Pacific Time
Nice to have
? Familiarity with healthcare compliance, med spas, or the aesthetics industry
? Experience with invoicing (e.g., Stripe) and a CRM/pipeline tool (HubSpot, Pipedrive, or similar)
Details
? Location: Remote

How to apply
Because this role is all about detail and follow-through, please:
1. Start your application with the word "DETAIL" so we know you read the full post.
2. Briefly describe a time you managed a detailed pipeline, onboarding process, or set of deadlines — and how you made sure nothing slipped.
3. Tell us about your client-communication and sales-coordination experience.
4. Include your availability, time zone, and rate.
5. Send a short 1-2 mins video recording to describe your credentials

We read every application carefully — the people who pay attention to the details here are exactly who we want to hear from.