Full-Time Virtual Assistant – Invoicing & Admin Support (Vape/E-Commerce Company) | UK Hours

We're hiring a detail-oriented, full-time Virtual Assistant to support the back-office operations of a growing vape/e-commerce company. This role is heavily focused on invoicing, order processing, and general admin support. You'll work directly with our team to keep billing accurate and operations running smoothly. This is a long-term position for someone who is reliable, organized, and available for full workdays.
Responsibilities:

Create, send, and track customer invoices
Follow up on outstanding/overdue payments
Reconcile invoices against orders and payments received
Enter and organize data in spreadsheets or accounting software (QuickBooks, Xero, or similar)
Manage vendor bills and basic bookkeeping tasks
Assist with order processing and inventory tracking as needed
Handle general email correspondence and admin tasks
Maintain organized digital records/files

Requirements:

Prior experience with invoicing/billing (QuickBooks, Xero, Zoho, or similar)
Strong attention to detail and comfort with numbers
Good written and spoken English
Reliable internet and a proper work-from-home computer setup
Available full-time during UK business hours (GMT/BST)
Experience in e-commerce, retail, or CPG a plus
Discretion required — this role involves handling business financial information

Schedule: Full-time, UK hours (GMT/BST)
Pay: Starting at $3/hour. Open to negotiating a monthly salary based on the $3/hr rate for the right candidate.
Application Instructions:
To apply, please submit:

Your updated resume
Answers to the screening questions below
A short (1–2 minute) video introducing yourself — tell us a bit about your background, your invoicing/admin experience, and why you'd be a good fit. Applications without a video will not be considered.

Screening Questions:

What invoicing/accounting software have you used, and for how long?
Describe a time you caught a billing error before it became a problem.
Confirm you can work full-time during UK business hours (GMT/BST) — what would your typical start and end time be?
Do you have experience in e-commerce, retail, or order processing?