Administrative Assistant (HVAC)

If you're someone who enjoys organization, efficiency, and supporting a team behind the scenes, this role is for you.

As our Administrative Assistant, you'll help keep daily operations on track by managing documents, maintaining accurate records, and ensuring administrative processes run smoothly. While you'll occasionally communicate with customers, your main priority will be providing dependable administrative support that enables the team to operate efficiently.

Key Responsibilities:

• Prepare invoices, service-related documents, and other business forms
• Handle warranty registrations and rebate submissions
• Maintain organized, accurate, and up-to-date company records
• Manage and update files across multiple platforms and systems
• Create, schedule, and publish social media content
• Provide general administrative support and assist with special projects
• Help office managers with scheduling, coordination, and operational workflows
• Monitor tasks and project timelines to help ensure deadlines are met

Qualifications:

• Experience supporting Service Trade businesses (HVAC, Solar, Electrical, Plumbing, or related industries) is REQUIRED
• Previous experience as a Virtual Assistant, Administrative Assistant, Operations Assistant, Project Coordinator, or in a similar administrative role
• Strong written and verbal English communication skills
• Excellent organizational abilities with strong attention to detail
• Capable of working independently while managing multiple tasks and priorities
• Quick to learn new software applications and digital tools
• Hands-on experience with CRM platforms, project management software, and AI productivity tools
• Experience with permit processing, warranty registrations, rebate applications, or compliance documentation
• Experience creating and scheduling social media content
• A track record of improving administrative workflows and operational processes

Work Schedule:

• Fully remote, long-term opportunity
• Work directly with International teams
• Full-time schedule
• Clear processes and structured work

Application Instructions:

• Please send an accessible copy or link to your CV.
• Applications with inaccessible resumes or restricted links will not be entertained.