Virtual Assistant

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We are looking for a proactive and detail-oriented Virtual Assistant to support our operational and administrative functions.

This role is primarily focused on backend operations, document management, process coordination, and maintaining organized internal systems. While occasional customer-facing responsibilities may arise, the majority of the work centers on administrative support and operational efficiency.

This opportunity is ideal for someone who thrives in a structured environment, enjoys process-driven work, and takes pride in keeping systems accurate, organized, and running smoothly.

Qualifications

• Previous experience supporting HVAC, field-service, or trade-based businesses is REQUIRED
• Strong English communication skills, both written and verbal
• Experience as a Virtual Assistant, Administrative Assistant, Operations Coordinator, or similar support role
• Familiarity with permits, rebate programs, compliance documentation, or service-related paperwork is a plus
• Exceptional attention to detail and commitment to accuracy
• Strong organizational, time management, and multitasking abilities
• Comfortable learning new software, systems, and operational processes

Key Responsibilities:

• Process and manage warranty registrations for HVAC and related equipment
• Prepare, organize, and submit rebate applications for qualifying energy-efficient projects
• Maintain accurate digital records, databases, and internal tracking systems
• Assist leadership with workflow improvements and operational process enhancements
• Create, schedule, and manage social media content
• Generate and send invoices following completed services and installations
• Provide administrative assistance and basic customer support as needed

Work Schedule:

• Full-time remote role
• 8-hour workday, 5 days per week (US Time Zone)

Application Instructions:

• To apply, please include a working link to your CV or resume.