Support and Brand Reputation Assistant (Prop. Firm Trading)

Hi Candidate,

We're excited to invite you to apply for an opportunity with our fast-growing proprietary trading firm.

As we continue to expand, were looking for an exceptional Support & Brand Reputation Assistant-someone highly intelligent, detail-oriented, and motivated to grow. This role is an excellent opportunity for someone who wants to work closely with leadership, assist in shaping our client experience, and gain exposure to VIP client interactions.

Role Details:

• Location: Remote

• Type: Full-time (Flexible hours, including possible weekends)

• Rate: $4 - $5 USD per hour

Key Responsibilities:

• Assist the Brand Reputation Head directly in daily operations and client management

• Handle outreach to dissatisfied or high-priority clients with professionalism and empathy

• Maintain, update, and organize detailed spreadsheets tracking all activities, initiatives, and client interactions

• Document and analyze processes to propose ideas for improving efficiency and client satisfaction

• Provide consistent support in communication, reporting, and record-keeping

• Gradually take on responsibilities in managing VIP client interactions and feedback

Requirements:

• Fluent English, written and spoken, with impeccable communication skills

• Extremely organized, detail-oriented, and able to manage multiple tasks simultaneously

• Empathetic mindset and a client-first attitude

• Highly motivated, ambitious, and eager to grow professionally

• Flexible schedule and ability to adapt to evolving priorities

Benefits:

• Competitive monthly rate ($4 - $5 USD per hour)

• Flexible, remote work environment

• Unique opportunity to work directly with leadership and influence brand reputation

• High performers can advance into leadership roles within the company

• Direct mentorship and guidance from experienced management

•••APPLICATION FORM•••
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•APPLICATION NOTICE
All applications must be submitted through the application form above.

We are looking for someone who wants to excel, grow, and help shape the future of our client experience. If that is you, we would love to hear from you.

Looking forward to your application,

Upcomers Management Team