General (Store) Manager for E-commerce Shopify Dropshipping – Fashion & General

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We are a fast-scaling international e-commerce company focused on Shopify dropshipping in the fashion niche (typical fashion model) and general products (home, decor, and lifestyle).

Our business operates with large product catalogues, high-volume structures, and a strong focus on Google Ads-driven dropshipping. In addition, we are building out branded concepts alongside our core operations.

We are looking for a highly experienced General Manager who understands this exact model and can take full ownership over backend operations, structure, and scaling.

This is not a beginner role, we are specifically looking for someone who has already worked within fashion dropshipping and/or large-scale general stores.

You will step into an already established team structure, including:

• Customer Service Manager
• Google Operational Manager
• Listing teams and support staff
• Head of Finance
• Creative Director & Shopify Website Devolper

Your role is to lead, structure, and optimize the entire operation.

Core Responsibilities

Operational Leadership

• Oversee daily operations across multiple Shopify stores
• Manage and coordinate multiple departments (each with its own manager)
• Conduct weekly performance meetings
• Report directly to the CEO
• Identify operational bottlenecks and implement improvements
• Take ownership over operational KPIs

Supply Chain & Product Oversight

• Monitor product quality with suppliers
• Handle OOS situations and similar variants
• Resolve tracking issues and address problems
• Oversee delivery timelines and supplier performance
• Manage supplier communication and quotations

Financial & Performance Oversight

• Monitor refund rates and chargeback rates
• Protect and improve operational margins
• Identify leaks and inefficiencies
• Forecast operational needs based on growth

System & Process Development

• Develop and improve internal systems
• Build scalable workflows
• Work with developers on automation and integrations
• Contribute to CRM development
• Optimize reporting structures

Requirements

• Minimum 3 years experience in Shopify dropshipping
• Proven experience in fashion dropshipping (typical fashion model)
• Experience with large product catalogues
• Experience with Google Ads-driven dropshipping is a strong plus
• Strong Shopify platform knowledge
• Strong English communication
• Advanced Google Sheets / Excel skills
• Strong leadership and decision-making ability
• Experience managing teams and enforcing accountability

Strong Plus (if you have, tell us in your application!!)

• Experience with Parcel Panel
• Customer service leadership experience
• Experience with Reamaze or Gorgias
• Experience building internal systems or CRM
• Technical understanding (working with developers)
• Experience with payment processor risk / scaling issues

What We Offer

• Full-time leadership role
• Direct collaboration with founders
• High ownership and responsibility
• Clear growth path & Good salary
• Long-term opportunity within a scaling company
• Learn from founders that have scaled company's (service & ecom) to 7fig

If you believe you are a strong fit, reach out directly or send a email :
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