Sales Coordinator – Australia/New Zealand Market (PH-Remote)

Job Summary

The Sales Coordinator – Australia Market is responsible for providing essential support to the sales team and ensuring the smooth execution of sales activities for the Australia region. This role involves managing administrative tasks, maintaining accurate sales data, coordinating sales processes, and supporting the team in achieving sales targets. The Sales Coordinator will work closely with sales representatives, managers, and cross-functional teams to optimize the sales workflow and enhance customer satisfaction.

Shape

Key Responsibilities

1. Sales Administrative Support

Prepare proposals, quotations, contracts, and sales presentations for the sales team.

Organize and schedule sales meetings, calls, and events.

Handle incoming sales inquiries and provide initial product or service information to potential customers.

Assist in the onboarding and training of new sales tea ---------- mbers, especially on sales tools and systems.

Ensure the sales team is equipped with up-to-date product information, sales materials, and tools.

2. Sales Data & CRM Management

Maintain and update the customer relationship management (CRM) system with accurate customer data, opportunities, and activity logs.

Track sales metrics and KPIs; prepare regular sales reports for management review.

Analyze sales performance to identify trends, gaps, and opportunities for improvement.

Monitor and manage all sales documentation to ensure records are complete, accurate, and current.

3. Sales Operations & Process Improvement

Support the development, refinement, and implementation of sales processes, workflows, and standard operating procedures (SOPs).

Collaborate with cross-functional teams (e.g., marketing, finance, logistics) to ensure alignment and consistency in sales operations.

Help streamline tools, templates, and documentation to improve overall sales efficiency.

4. Order Management & Coordination

Coordinate order processing and ensure that all orders are entered accurately and in a timely manner.

Track order status from submission to delivery and communicate updates to the sales team and customers.

Liaise with the finance and logistics teams to resolve any issues related to invoicing, shipping, or payment.

5. Customer Support & Relationship Management

Act as a point of contact for customer inquiries related to orders, products, and basic support.

Coordinate with relevant internal teams to resolve customer issues promptly and professionally.

Maintain strong customer relationships by providing timely follow-ups and ensuring a positive overall experience.

Shape

Qualifications

Bachelor’s degree in Business, Marketing, or a related field preferred.

Minimum 2 years of experience in sales operations, sales support, or a similar role.

Proficiency in CRM software (e.g., Salesforce, Zoho) and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Strong organizational skills and high attention to detail.

Excellent communication and interpersonal skills.

Ability to multitask, prioritize, and work independently in a fast-paced, remote environment.

Analytical mindset with strong problem-solving skills.

HOW TO APPLY:
Send your CV to ---------- with the following details or answer the prescreening from this link: ----------

• OnlineJobs Profile link:
• Resume Link:
• Portfolio Link (if applicable):
• How soon can you join our company:
• How much is your expected monthly salary in PHP? (Please indicate if negotiable)