(Remote) Administrative Assistant

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We're looking for an organized and proactive Administrative Assistant to support a fast-growing U.S.-based home services business.

In this role, you'll help ensure day-to-day operations run efficiently by maintaining accurate records, managing administrative processes, and providing operational support across the business. If you thrive in a structured environment and enjoy keeping things organized behind the scenes, we'd love to meet you.

This is an administrative and operations-focused position and does not involve customer service responsibilities.

Key Responsibilities:

• Prepare invoices, service-related documents, and other business forms
• Handle warranty registrations and rebate submissions
• Maintain organized, accurate, and up-to-date company records
• Manage and update files across multiple platforms and systems
• Create, schedule, and publish social media content
• Provide general administrative support and assist with special projects
• Help office managers with scheduling, coordination, and operational workflows
• Monitor tasks and project timelines to help ensure deadlines are met

Qualifications:

• Previous experience as a Virtual Assistant, Administrative Assistant, Operations Assistant, Project Coordinator, or in a similar administrative role
• Strong written and verbal English communication skills
• Excellent organizational abilities with strong attention to detail
• Capable of working independently while managing multiple tasks and priorities
• Quick to learn new software applications and digital tools
• Hands-on experience with CRM platforms, project management software, and AI productivity tools

Preferred Qualifications:

• Experience supporting Service Trade businesses (HVAC, Solar, Electrical, Plumbing, or related industries) is REQUIRED
• Experience with permit processing, warranty registrations, rebate applications, or compliance documentation
• Experience creating and scheduling social media content
• A track record of improving administrative workflows and operational processes

Work Schedule:

• Fully Remote, Full-Time Position
• Monday to Friday (US Business Hours)

Application Instructions:

• Please send an accessible copy or link to your CV.