ReAccount Manager / Partner Success VA — Real Estate Lending (Long-Term, Salary + Bonus)

We're Fundrock Capital, a fast-growing private real estate lender in New York. We fund HELOCs, DSCR loans, fix & flip, bridge, and new construction deals through a nationwide network of broker and ISO partners — and our pipeline is growing faster than we can manage it.
We're hiring ONE exceptional Account Manager VA to own our partner pipeline. This is not a task-rabbit VA gig. You'll be a core member of a small team, working directly with the founder, with real ownership and a path to grow as we grow.
What you'll actually do:

Manage our ISO/partner deal pipeline daily inside our partner portal (kanban-based, modern stack — we'll train you on it)
Help partners submit deals correctly and chase missing docs so files keep moving
Onboard new broker partners: walk them through signup, agreements, portal training, and their first submission
Communicate with partners and clients by email , SMS, and phone — you must be comfortable ON THE PHONE
Keep our CRM (GoHighLevel) clean and updated
Data entry and pipeline cleanup during downtime

You're a fit if:

EXCELLENT written and spoken English — near-native. You'll be the voice partners hear.
You know real estate financing lingo: LTV, CLTV, DSCR, ISO, pre-approval, clear to close, funding. If you've worked for a US lender, broker, title company, or real estate investor before, you go to the top of the pile.
You pick things up and RUN. We don't want to write you a script for every situation — we want someone who asks smart questions once, then owns it.
Proactive communicator: you flag problems before we find them
Detail-obsessed: one wrong number on a loan file matters
Reliable US Eastern Time availability, quiet home office, strong internet, good headset

What you get:

Monthly salary
Performance bonus tied to funded deals — when partners win, you win
Full-time, long-term role. We're building this company for the next decade and want you on the ride.
Direct access to the founder, real training, real growth path (this role can grow into a senior partner operations position)
Paid time off after probation period

How to apply (read carefully — this is the first test):

Email ----------
Start your application with the word "PIPELINE" in the first line
Tell us in 2–3 sentences about your experience with US real estate or lending
Include a 1–2 minute voice or Loom recording introducing yourself and explaining what a HELOC is, in your own words
Include your expected monthly salary and your available working hours in EST

Applications that skip any of these steps will not be reviewed. If you follow instructions, you're already ahead of 90% of applicants.