Executive Assistant & Operations Coordinator

Operations Coordinator / Executive Assistant
(Potential for Two Roles)

Remote | Full-Time (40+ hours/week) ***Salary is negotiable IF we find the PERFECT person for everything.

We may also hire a second part-time tea ---------- mber (10–15 hours/week) with a stronger background in marketing, digital products, websites, automation, or course creation. We're looking for the best people, even if that means splitting the responsibilities between two roles.

HIRING ASAP!

About Us

We are a fast-growing group of businesses in the childcare, newborn care, and parenting space looking for someone who loves wearing many hats and wants to become an important part of a growing company.

You'll work directly with the owner across three businesses:

An on-demand childcare platform
A nanny and newborn care placement agency
A newborn care specialist and sleep training brand that is rapidly expanding through digital products, online education, webinars, and courses.

This is not your typical administrative position. Every day is different, and we're looking for someone who enjoys variety, loves helping people, and wants to grow alongside a company that's scaling quickly.

We're looking for someone who wants to grow with us long-term. If you're simply looking for a job, this probably isn't the right fit. If you're excited to help build something meaningful, contribute ideas, improve systems, and become an important part of a growing company, we'd love to hear from you.

What We're Looking For

You must:

Be able to work 8:00am-5:00pm EST (unless you are looking to help with just building courses and website work which would be the second role)
Speak and write fluent English.
Be comfortable speaking with clients over the phone.
Be highly organized and detail-oriented.
Be dependable and self-motivated.
Be able to multitask and prioritize efficiently.
Take initiative and solve problems independently.
Be comfortable working directly with the owner while also managing your own workload.
Thrive in a fast-paced startup environment.
Be excited to help us grow.
Responsibilities
Client Support
Answer client phone calls, email s, and text messages.
Provide exceptional customer service.
Help schedule consultations and appointments.
Ensure inquiries are handled professionally and promptly.

Operations & Administration

Organize and maintain Google Drive files and documents.
Create contracts, forms, PDFs, PowerPoint presentations, and other business documents.
Schedule meetings and manage calendars.
Keep projects moving and ensure deadlines are met.
Communicate with our technology team regarding bugs, updates, and feature requests when needed.
Childcare Platform
Review babysitter applications.
Interview prospective babysitters.
Onboard new sitters.
Help ensure bookings are successfully filled.
Assist with scheduling.
Coordinate sitter onboarding paperwork.
Send weekly Mailchimp campaigns.
Help identify influencers, partnerships, and growth opportunities.

Placement Agency
Post available positions.
Review applications.
Interview candidates.
Coordinate onboarding.
Send contracts and client updates.
Keep candidate files organized and current.
Sleep Consulting & Education Brand

Help us continue building and scaling an educational brand for parents by assisting with:

Building and organizing online courses.
Creating and organizing digital products.
Webinar support.
PDFs, guides, handouts, and educational resources.
ManyChat automations.
Kit (formerly ConvertKit).
Kajabi (or similar course platforms).
Social media organization.

Email sequences.
Helping brainstorm and launch new products and ideas.
Marketing & Growth
Mailchimp email campaigns.
Canva graphics.
Social media support.
Community partnerships.
Influencer outreach.
Brainstorming new ways to grow the business.
Helping improve systems and processes.
Supporting new ideas and special projects.

Bonus Skills (Not Required)

Experience with any of the following is a plus:

ManyChat
Kit (ConvertKit)
Kajabi
WordPress or website management
SEO
AI tools (ChatGPT, Claude, etc.)
Graphic design
Video editing
Meta Ads

If your strengths lean more toward websites, digital products, marketing, or automation, we'd still love to hear from you. We are very open to hiring a second person whose primary focus would be helping build and grow the educational side of the business.

To Be Considered

Please read carefully. Applications that do not follow these directions will not be reviewed.

Start your application with the word:

SERIOUS

Then answer all of the following questions:

General

1. Are you fluent in spoken and written English?

2. Are you comfortable speaking with clients over the phone?

3. Are you looking for:

Full-Time (40+ hours/week)
Part-Time (10–15 hours/week)
Either
Experience

4. Have you ever helped build, launch, or manage an online course?
If yes, please explain your role.

5. Do you have experience creating or selling digital products (guides, PDFs, downloads, webinars, memberships, etc.)?
If yes, please explain.

6. Do you have experience working with websites?
If yes, what platforms?
Examples:

WordPress
Kajabi
Squarespace
Webflow
Shopify
Wix
Other

7. Have you ever worked directly with a software developer or tech team?
If yes, please explain.

8. Have you ever helped grow a business?
Tell us one thing you worked on that made an impact.

Rate Your Experience (1–5)
Mailchimp
ManyChat
Kit (ConvertKit)
Kajabi
Google Workspace
Canva
ChatGPT / AI tools
Social Media Management
Project Management (ClickUp, Asana, Trello, Monday, etc.)

Tell Us About You

9. What are your top 2–3 favorite types of work?
Examples:

Customer service
Interviewing
Organization
Canva
Operations
Project management
Marketing
Building systems
Social media

10. What would you consider your strongest professional skill?

11. What would you consider your weakest skill or an area you'd like to continue improving?

12. Tell us why you'd be a great fit for this position.

Please Include
Resume
Portfolio (if applicable)
Website (if applicable)
LinkedIn profile (if applicable)

If you had to choose ONE area to own in our business, what would it be and why?

Operations & Organization
Customer Service
Recruiting & Interviews
Marketing
Social Media
Building Online Courses
Digital Products
Website Management
Process Improvement
Project Management

Thanks so much! Look forward to reviewing your application.