Real Estate Director of Operations

Real Estate Assistant / Director of Operations

Ria Rossi Team | Compass | Bay Area, California

I'm a Realtor with Compass running a high-performing, luxury-focused real estate business in the Bay Area known for standout marketing and exceptional client experience. I'm looking for a right hand who can turn my processes into repeatable, scalable systems while I'm out in the field closing business.

This is an operations-focused role. You'll own the systems that keep the business running smoothly: inbox and calendar management, CRM and lead organization, lead follow-up, listing coordination, client experience support, and the administrative workflows that hold it all together.

What You'll Own

• Systems building — creating efficient, repeatable processes across the listing process, buyer process, lead nurturing, and event planning
• CRM organization and lead management, including follow-up
• Inbox and calendar management, including scheduling and coordinating with all parties involved
• Email marketing — template creation, drip campaigns, newsletters, and mass sends to targeted lists
• Listing coordination — inspections, photography, signage, and transaction coordination
• Client experience — closing gifts, listing gift boxes, event planning, and polished client-facing presentations
• Social media support — content calendar, shot lists, and posting across platforms, with room to grow into managing a future social media hire
• Contract support — helping draft real estate contracts and manage DocuSign when I'm in the field

Who You Are

You're a self-starter who takes real ownership over your work — not just executing tasks, but noticing what needs to exist and building it. You're proactive and solution-oriented, comfortable working independently while I'm out of pocket, and energized by creating structure out of ambiguity. You bring excellence, care, and creativity to everything you touch, and you're excited to grow alongside an ambitious leader.

How We'll Work

Weekly Zoom check-ins, constant communication via Google Chat, and a shared commitment to clear, proactive communication.

If this feels aligned, I'd love to connect and talk next steps.

Warmly,
Ria ----------
----------