Remote Customer Service Agent & Date Entry Specialist

Now Hiring: Remote Customer Service & Sales Support Specialist
Keyland Compliance Group™
One Partner. Every Mile.

Keyland Compliance Group is seeking a dependable, motivated, and customer-focused Remote Customer Service & Sales Support Specialist to join our growing team.

This position combines customer service, CRM management, lead follow-up, email marketing support, inbound call handling, and sales assistance.

Position Type:

Remote Independent Contractor
Full-Time Opportunity — Approximately 40 Hours Per Week

Schedule Requirement:
Candidates must be available to work flexible hours based on company operational needs, customer demand, and U.S. business hours. Occasional schedule adjustments may be required.

Compensation Package:

???? Starting Pay: $1.00 USD per hour
(Compensation based on experience, skills, reliability, and performance)

? Performance Advancement Opportunity:
Qualified team members may increase their hourly rate up to:

???? $4.00 USD per hour

Performance reviews are based on:

• Customer service performance
• Attendance and reliability
• CRM accuracy
• Communication skills
• Sales results

Estimated Weekly Base Pay:

Starting Rate:
$2.00/hour × 40 hours = $80 USD/week
Approximately ?4,600+ PHP/week

Maximum Performance Rate:
$4.00/hour × 40 hours = $160 USD/week
Approximately ?9,200+ PHP/week

(PHP conversion may vary based on exchange rates.)

Sales Commission Opportunity:

Team members who participate in customer acquisition and sales activities can earn additional commissions:

???? Up to $17 USD commission per completed customer contract sold

Example earning opportunities:

• 10 contracts = up to $170 additional commission
• 25 contracts = up to $425 additional commission
• 50 contracts = up to $850 additional commission

Job Responsibilities:

• Enter and maintain customer lead information accurately within CRM systems
• Manage customer records, lead status, and sales pipeline information
• Prepare and organize mass email campaigns for potential customers
• Answer inbound customer calls professionally using company phone systems
• Provide customers with accurate information regarding company services
• Assist customers with questions, inquiries, and account information
• Follow up with leads and potential customers
• Identify sales opportunities and assist with customer conversions
• Maintain detailed customer notes and communication records
• Work closely with management and sales teams to improve customer experience

Required Qualifications:

? Strong English communication skills (written and verbal)
? Professional phone etiquette and customer service skills
? Experience using CRM systems or customer databases
? Ability to handle multiple tasks while maintaining accuracy
? Reliable internet connection and professional remote workspace
? Ability to work independently and meet performance expectations

Phone System Requirement:

Candidates must have experience with cloud-based phone systems, preferably RingCentral or similar business phone platforms.

Experience should include:

• Answering and transferring calls
• Managing customer conversations professionally
• Using call features such as hold, transfer, notes, and call history
• Following call routing procedures

Preferred Experience:

• Customer service representative experience
• Call center experience
• Virtual assistant experience
• CRM/data entry experience
• Sales support or lead generation experience
• Email marketing experience
• Experience supporting U.S.-based companies

Growth Opportunity:

Keyland Compliance Group rewards performance. Team members who demonstrate strong customer service skills, reliability, and sales success will have opportunities for increased compensation, additional responsibilities, and advancement.

Join a growing company helping businesses succeed through compliance, insurance solutions, and business services.

Apply today and become part of the Keyland Compliance Group™ team.