Klaviyo Flow Specialist (PH Based)

Position Overview

We’re looking for a Klaviyo Flow Specialist who can own the strategy, buildout, and optimization of automated email flows for our portfolio of Shopify-based DTC clients. You’ll be responsible for mapping customer journeys, building segmentation, setting up flows from scratch, and ensuring every automation is performance-optimized and on-brand.

Requirements/Experience:

• 2+ years of hands-on experience working in Klaviyo

• Deep understanding of customer lifecycle and retention marketing for eCommerce brands

• Strong technical skills within Klaviyo: automation logic, segmentation, A/B testing, dynamic blocks, triggers, working with their support team, etc.

• Experience building and optimizing flows like: Welcome, Abandoned Cart, Checkout, Browse Abandonment, Post-Purchase, Win-back, and Loyalty flows

• Strong experience with Shopify, including how to use event data and customer properties in Klaviyo

• Ability to develop strategy and confidently present flow audits and recommendations

• Experience collaborating with copywriters and designers to bring flows to life

• Strong understanding of KPIs like open rates, CTR, revenue per flow, and deliverability

• Detail-oriented and comfortable managing multiple client accounts at once

Common Traits We Are Seeking:

• Technical thinker with creative instincts

• Deeply organized and meticulous with quality control

• Self-motivated and able to take initiative without constant oversight

• Comfortable working within a larger retention team (email marketers, designers, copywriters)

• Clear communicator who can explain strategy and logic to internal teams and clients

• Enjoys identifying inefficiencies and turning them into optimized automations

Our Core Values

• Uncompromising Excellence
• Extreme Ownership
• Integrity Above All
• Results Driven Focus

Roles & Responsibilities for this position:

• Build, launch, and optimize email flows in Klaviyo across multiple DTC brands

• Own the entire customer journey via email automations - from strategy to execution

• Develop segmentation strategies and conditional logic to create personalized experiences

• Conduct account audits and implement best practices to increase performance

• Partner with copywriters and designers to ensure content aligns with strategy

• Monitor and report on performance regularly, providing strategic recommendations

• Troubleshoot issues within Klaviyo and proactively improve deliverability and flow efficiency

• Stay current with Klaviyo updates, industry trends, and platform capabilities

Apply today to join our team!

Notes:

Candidates must be available to work Central Standard Time (CST) business hours.
Schedule: Full-time
Target Start Date: ASAP