Administrative Assistant for Growing UK Tutoring Business

We are a small and friendly private tuition company in the UK. The director works directly with families, agents and a growing team of tutors in the UK and internationally. She needs a reliable, detail-oriented assistant to take over day-to-day admin so she can focus on tutoring and business development.

This is a long-term and growing role for the right candidate. The director herself used to be an Executive Assistant and so knows what it takes!

We guarantee and pay for a minimum of 5 hours per week (including on up to 4 weeks a year of your holiday) though it could often be more. This is not a fixed-shift role. Tasks, especially parent / tutor messages, come in throughout the week at all hours, so we need someone who deals with them within a reasonable time frame, i.e. usually within no more than half a working day, and sorts urgent requests as needed. We work with a lot of clients in China and can be reasonably flexible to your preferred working hours.

You should expect small amounts of work spread across the week rather than one set block of time. You will need to track and record your working hours which will be paid fortnightly or monthly at your preference. We are happy for you to have another job at the same time.

To apply, please send a CV of no more than one page with a short cover letter which mentions your relevant experience and gives examples of when you have a) managed communications on behalf of a director, b) organised tricky calendars, and c) shown initiative, work ethic and attention to detail that is over and above the usual. When applying for this role, please include the words ‘bright leads’ in the subject line or your application will be automatically filtered out.

Depending on applications, we may ask for a trial task to be completed in addition to an interview. These will take no more than an hour total and will be paid at the specified rate.

Your role will include:
Multiple diary management
Virtual filing and digitisation
Agent / parent communication
Tutor admin and communication, including onboarding, tracking timesheets and making payments
Creating virtual lesson links
Financials, including tracking lessons, invoicing, expenses
Handling sensitive data
Report and feedback writing and delivery
Homework sourcing and marking
Resource creation
Research, including into educational frameworks
Website updates (using WordPress)
Testimonial collection and publication
Advertising and marketing
Ability to work with initiative and proactive
Process improvement
General admin, including some personal admin
Other tasks as required

You should have / be:
Confident, communicative and proactive
Knowledge or interest in children’s education
Fluent written and spoken English
Genuinely organised and detail-focused
Trustworthy and discrete
Knowledge of data protection
Bachelor’s degree or higher
3+ years in a similar role
Reliable internet and suitable, private working space